Knowledge Base Management
Upload FAQs and documents to train your AI
File Upload
Drag and drop PDF, CSV, JSON, or text files to upload. Files are automatically parsed and registered as knowledge for AI responses.
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Supported formats: JSON, PDF, DOCX, TXT, PNG, JPG (max 20MB)
URL Scraping
Enter a web page URL to automatically fetch and register its content as knowledge. You can add multiple URLs at once.
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Paid plans support scheduled automatic URL refresh.
FAQ Templates
Download pre-built FAQ templates (JSON/Text format) to get started quickly. Fill in your questions and answers, then upload.
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JSON templates support categorized FAQ bulk import.
Managing Knowledge
View, monitor, and delete uploaded files and URLs anytime. Processing status (completed/processing/error) is shown in the list.
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Regularly review and update outdated knowledge.