Knowledge Base Management

Upload FAQs and documents to train your AI

1

File Upload

Drag and drop PDF, CSV, JSON, or text files to upload. Files are automatically parsed and registered as knowledge for AI responses.

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Supported formats: JSON, PDF, DOCX, TXT, PNG, JPG (max 20MB)

2

URL Scraping

Enter a web page URL to automatically fetch and register its content as knowledge. You can add multiple URLs at once.

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Paid plans support scheduled automatic URL refresh.

3

FAQ Templates

Download pre-built FAQ templates (JSON/Text format) to get started quickly. Fill in your questions and answers, then upload.

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JSON templates support categorized FAQ bulk import.

4

Managing Knowledge

View, monitor, and delete uploaded files and URLs anytime. Processing status (completed/processing/error) is shown in the list.

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Regularly review and update outdated knowledge.