What's New

Features & Updates

Discover the latest improvements and new features in Chat Saku

v1.0.02026-06-04New

AI Answer Optimization (Beta)

AI analyzes frequently asked questions so you can register the best 'standard answer' and improve response quality. A new Pro-plan feature.

Set a 'standard answer' for top questions and the AI prioritizes it going forward

Top 10 FAQs auto-compiled into a report monthly (default) or weekly

Pick the best past AI answer or write your own to eliminate inconsistent replies

Screenshot

v0.35.02026-06-03Improved

LINE Official Account — Hardening

Improved the stability and security of the LINE Official Account integration.

Stronger webhook signature verification (constant-time)

More robust replies with automatic fallback on send failure

Improved resilience to malformed requests

v0.34.02026-06-03New

Voice Call Option (Metered)

The voice call option lets customers talk with the AI by voice. Like a phone plan, you pay only for what you use.

Real-time voice conversations with the AI

¥500/month (30 min included) + ¥9/min overage

Call minutes shown in the dashboard

v0.33.02026-06-01New

Widget Launcher Customization & White-label

Customize the chat launcher button shown on your site, with white-label branding for partners.

Set the launcher icon, size, animation, and label

Match the widget appearance to your brand

White-label (custom branding) for resellers

v0.32.02026-05-06Improved

Privacy & Compliance Enhancements

Strengthened data-protection and compliance features in line with APPI/GDPR.

Added cookie-consent banner and privacy-consent checkboxes

Full account deletion (cascade removal of all data)

AI disclaimer shown in chat in 3 languages

v0.31.02026-03-02New

Widget Customization

Customize your chat widget's title, font, and avatars to match your brand.

Custom title & 7 font options

AI/user message avatars display

Security: HTTPS-only avatar URL validation

v0.30.02026-03-02Fixed

Voice Chat Quality Improvements

Improved language detection for voice and text chat, enabling more natural multilingual support.

Fixed text/voice chat language mismatch

Multilingual voice message labels

Voice playback button from first AI response

v0.29.02026-03-01New

GCP Cost Monitoring

Real-time GCP infrastructure cost and usage monitoring for administrators.

BigQuery Billing Export for monthly cost visualization

Cloud Monitoring API for resource usage tracking

Firestore read/write/delete metrics display

v0.28.02026-03-01New

Newsletter & Demo Expansion

Major expansion of email marketing features and interactive demos.

SendGrid email service integration

3 new industry interactive demos

Social links & structured data additions

v0.27.02026-02-28New

Support Ticket System

New support ticket system to manage user inquiries efficiently.

Ticket creation, management & status tracking

In-ticket messaging feature

Unread ticket notification badges